Creating Subscription Services

Common examples include monthly SEO retainer packages, weekly content creation, social media management plans, and ongoing website maintenance.

Getting Started
Subscription Zinns are created using the Zinn Creation Wizard, the same tool used for all service listings. You can also access it via the Add Zinn link at the top of your Zinner Dashboard.

In Step 1 (Basics), when selecting your product type, choose Subscription instead of One-Time. This unlocks the subscription-specific pricing fields in Step 3.

Configuring Your Subscription Pricing
In Step 3 (Pricing) you will see the following options:

Subscription Price is the amount the buyer pays per billing cycle. Like all prices on Zinn Hub, this must be fully tax inclusive.

Billing Period sets the frequency of the recurring charge. You can choose daily, weekly, monthly, or yearly.

Billing Interval lets you charge every X periods rather than every single period. For example, setting the billing period to monthly and the billing interval to 3 means the buyer is billed every 3 months.

Subscription Length sets how long the subscription runs. You can leave this open-ended so it continues until cancelled, or set a fixed end point.

Sign-Up Fee is an optional one-time charge applied at the very first payment, on top of the first recurring charge. This is useful if you want to charge for initial setup, onboarding, or discovery work.

Free Trial is an optional trial period before billing begins. During the trial the buyer has access to your service but is not charged. Billing starts automatically once the trial ends.

Adding Requirements
Step 6 (Delivery and Requirements) works the same as for one-time services. You can create requirement questions the buyer must answer when they first subscribe, such as project briefs, access details, preferences, or any information you need before starting work. These are collected once at the point of order.

Subscription Services and Custom Offers
If you have a client you are already speaking with and want to send them a personalised subscription quote rather than a public listing, you can do this through Custom Offers. When creating a custom offer, select Subscription as the product type and configure the same billing options. The client receives a direct checkout link and is billed on your chosen schedule once they accept.

How Payments Work for Subscriptions
Each recurring payment is processed through the buyer's chosen payment method on your billing schedule. Payments go directly to your connected Stripe or PayPal account at the point each charge is made. You do not need to do anything to trigger repeat payments — the system handles this automatically.

Cryptocurrency is not available for subscription billing due to the automated nature of recurring charges.

Tips
Make your subscription description clear about exactly what is delivered each billing cycle, the turnaround time for deliverables, and how the client communicates with you throughout. Buyers want to know precisely what they are committing to before subscribing.

If you need help setting up your subscription service, you can watch the Zinner Dashboard Walkthrough video or visit the Help Centre for further guidance. You can also reach the team directly on Telegram or by emailing [email protected].