Managing Your Services (Zinns)

Viewing Your Zinns

1. Go to your Zinner Dashboard at https://zinnhub.com/zinner-dashboard/


2. Your Zinns are listed with key details at a glance

You can see:

• Zinn name and image


• Price


• Category


• Status (Published / Draft / Pending)


• Your plan limits at the top of the dashboard (storage used, files uploaded, and Zinns created vs. allowed)

Editing a Zinn
To update an existing Zinn:

1. Go to your Zinner Dashboard


2. Find the Zinn you want to edit


3. Click the Edit link


4. The Zinn Creation Wizard opens with all your existing details pre-filled


5. Navigate to the step you want to change — you don't need to go through every step, just jump to the one that needs updating


6. Make your changes and save

Your edits save automatically at each step, so you won't lose any work if you're interrupted.

Common Edits
Updating Price (Step 3 — Pricing)
Adjust your pricing based on demand, complexity, or market rates. If you're on one-time pricing, you can also add a sale price with optional scheduling for limited-time promotions. If you want to switch to subscription pricing, change the product type in Step 1 first.

Changing Delivery Time (Step 6 — Delivery & Requirements)
Extend or reduce your delivery timeframe based on your current availability and workload. Remember: it's better to set a realistic timeframe than to overpromise and deliver late.

Improving Your Description (Step 2 — Description)
Refine your short and full descriptions based on buyer feedback or questions you frequently receive. Use the rich text editor to add formatting, headings, and structure that makes your listing easy to scan.

Adding or Removing Extras (Step 7 — Extras/Add-Ons)
Update your optional paid extras based on what buyers request. If you notice clients regularly asking for something that isn't included, consider adding it as an extra.

Updating Requirements (Step 6 — Delivery & Requirements)
Add questions you find yourself asking buyers after every order. The better your requirements, the fewer back-and-forth messages you'll need. You can save your requirements as a template to reuse across other Zinns.

Updating Images (Step 4 — Media)
Swap out your featured image or add new gallery images as your portfolio grows. Fresh, high-quality images help your listing stand out.

Updating Service Details (Step 5 — Service Details)
Keep your service attributes current — availability, response time, languages, experience level, and more. These are used by marketplace filters, so accurate details help the right buyers find you.


Duplicating a Zinn
Creating a similar service? Duplicate instead of starting from scratch:

1. Find the Zinn you want to duplicate in your dashboard


2. Click Duplicate


3. A copy is created as a draft


4. The wizard opens so you can edit the details


5. Publish when ready

Great for:

• Creating tiered services (Basic / Standard / Premium)


• Seasonal variations of existing services


• Similar services with slight differences in scope or pricing

Pausing a Zinn
Need to temporarily stop taking orders for a specific Zinn?

1. Find the Zinn in your dashboard


2. Edit it and change the status to Draft


3. Save your changes

The Zinn remains in your list but won't be visible to buyers or accept new orders. Set it back to Published when you're ready to take orders again.

This is useful when you're on holiday, at capacity with current orders, or want to temporarily remove a service without losing all the work you put into creating it.


Deleting a Zinn
To permanently remove a Zinn:

1. Go to your Zinner Dashboard


2. Find the Zinn


3. Click Delete


4. Confirm deletion

Warning: This is permanent and cannot be undone. If you think you might want the listing back later, set it to Draft instead of deleting it.


Zinn Limits
Your membership plan determines how many Zinns you can have active.

Your current usage is shown at the top of your Zinner Dashboard with clear counters for storage (MB), files, and Zinns. If you've reached your limit, you'll need to upgrade your membership to create more.

Need more? Upgrade your membership from your dashboard settings.


Best Practices
Keep Listings Updated

• Update prices as your skills and demand grow


• Refresh descriptions periodically with new information or client feedback


• Add new portfolio images as you complete more projects


• Remove outdated information that no longer applies


• Keep your service details (Step 5) accurate, especially availability and response time

Monitor Performance

• Check which Zinns get the most views and enquiries


• Note which services get the best reviews and ratings


• Pay attention to which extras buyers select most often


• Double down on what works — create more Zinns in your strongest categories

Optimise Regularly

• Test different titles to see what attracts more clicks


• Improve images based on feedback and new work samples


• Adjust pricing strategically as your reputation and reviews grow


• Add extras that clients frequently request


• Update requirements to collect better project briefs and reduce back-and-forth

Beyond Standard Listings — Custom Offers
If a client needs something that doesn't fit your standard Zinns, you can send them a Custom Offer — a personalised quote with a direct checkout link. Custom Offers are perfect for bespoke work, negotiated pricing, or converting a conversation into a paid order.

Find Custom Offers in your Zinner Dashboard navigation menu, or learn more in the Custom Offers knowledge base article.