Revisions and Changes

What Is a Revision?
A revision is a request to modify delivered work. It's NOT:

• A completely new project


• Work outside the original scope


• Adding things that weren't ordered

Revision Expectations
For Buyers
What you can request:

• Adjustments to delivered work


• Fixing errors or omissions


• Changes based on original requirements


• Minor modifications to your preference

What you shouldn't request:

• Entirely new directions


• Features not in the original order


• Unlimited changes indefinitely


• Complete do-overs

For Zinners
Set clear policies:

• Specify revision rounds in your listing


• Define what counts as a revision


• Explain out-of-scope changes

Example listing text:

"This package includes 2 revision rounds. A revision round includes reasonable adjustments to the delivered work. Major changes or new directions may require an additional order."

How to Request a Revision (Buyers)

1. Go to your order


2. Review the delivery carefully


3. Use Order Chat to communicate


4. Be specific about what needs changing


5. Reference your original requirements

Good revision request:

"Thanks for the delivery! I love the overall design. Could you please:

1. Change the font colour from blue to navy


2. Move the logo slightly to the left


3. Make the tagline text a bit smaller

Everything else is perfect!"

Poor revision request:

"I don't like it. Make it better."

How to Handle Revisions (Zinners)

1. Read the feedback carefully


2. Ask clarifying questions if needed


3. Check if requests are within scope


4. Complete reasonable revisions promptly


5. Re-deliver with a message

Scope Creep
Scope creep is when revision requests exceed the original order.

Signs of scope creep:

• "Can you also add..."


• "What about including..."


• "I changed my mind, let's do..."


• Requests not mentioned in requirements

How to handle (Zinners):

"Thanks for the additional ideas! Those would be great additions. However, that would be outside our original scope. I'd be happy to help with that in a follow-up order. Would you like me to create a custom offer?"

Unlimited Revisions?
Some Zinners offer "unlimited revisions." This typically means:

• Unlimited changes within the original scope


• Not unlimited new work


• Reasonable revision requests


• A finite project, not indefinite support

When to Involve Support
Contact support if:

• Revision requests are clearly unreasonable


• There's disagreement about scope


• Communication has broken down


• You've attempted resolution without success