Contact & Support Options
Need help? Here are all the ways to get support on Zinn Hub.
Zinn Digital™ LTD
Last Update 2 months ago
Help Centre (You're Here!)
Our Help Centre contains articles covering:
- Getting started guides
- How-to tutorials
- Troubleshooting tips
- Policy information
Browse categories or use the search bar to find answers.
Submit a Support Ticket
Can't find what you need? Submit a support ticket:
- Click Submit Ticket at the top of the Help Centre
- Describe your issue in detail
- Include relevant order numbers or screenshots
- Submit and wait for our response
Response Time: We aim to respond within 24-48 hours.
Email Us
For general enquiries, partnerships, or anything else:
📧 [email protected]
Order-Related Questions
For questions about a specific order, the fastest way to get help is to message your Zinner directly:
- Go to My Account
- Find your order
- Use the Order Chat to communicate with your Zinner
This keeps everything in one place and is usually the quickest way to resolve order issues.
What We Can Help With
✅ Account issues
✅ Payment problems
✅ Technical difficulties
✅ Policy questions
✅ Disputes (after attempting resolution with the other party)
✅ General platform questions
What Zinners/Zinnectors Handle Directly
These should be discussed with the other party first:
- Order requirements and details
- Delivery timeline questions
- Revision requests
- Work quality discussions
If you can't resolve something directly, then contact us!